10t Privacy Policy — Our commitment to protecting your personal information
10t takes your personal data seriously. On this page, we explain in detail what information we collect, why we use it, and how we keep it secure.
Last Updated: 2024
This policy contains 6 sections in total. Scroll down to navigate to any section.
What Information Do We Collect?
Account Registration Information
When creating an account on 10t, we collect your name, date of birth, email address or mobile number, and password. This information is essential for verifying your identity and managing your account.
Device & Browser Information
When you access the platform, your device type, operating system, browser version, and IP address are collected automatically. This is used for platform security and resolving technical issues.
Payment & Transaction Information
During deposits and withdrawals, your mobile banking number (e.g., bKash, Nagad) and transaction amount (BDT/৳) are recorded. All payment data is stored using encrypted methods.
Usage Data
We collect information on games played, betting history, and session duration. This data is used to improve user experience and promote responsible gaming.
How Is Your Information Used?
10t uses the information it collects for the following purposes:
- Account Management: For registration, login, and identity verification.
- Payment Processing: To process deposit and withdrawal requests.
- Security Assurance: To detect fraud, unauthorized access, and suspicious activity.
- Platform Improvement: To resolve technical issues and improve the user experience.
- Customer Support: To address your issues and answer your questions.
- Legal Compliance: Storing and providing data in accordance with applicable Bangladeshi law.
10t never sells your data to third parties. Information is only shared in limited cases where legally required or necessary for payment processing.
Cookies & Tracking Technologies
The 10t platform uses cookies and similar technologies, primarily for the following purposes:
- Session Cookies: Keeps you logged in — automatically deleted when the browser is closed.
- Persistent Cookies: To remember your language preferences and settings — expires after a set period.
- Technical Cookies: Essential for the core functionality of the platform.
You can manage or delete cookies through your browser settings. However, disabling cookies entirely may limit certain features of the platform.
Data Retention, Security & Third-Party Sharing
Data Retention
Data is retained for as long as your account remains active. After account closure, certain information may be kept for a specified period as required by legal obligations.
Security Measures
All data is transmitted via encrypted connections. Payment data is stored on separate, secured servers. Regular security audits are conducted to prevent unauthorized access.
Sharing Information with Third Parties
10t may share information with third parties only in the following limited circumstances:
- Authorized mobile banking partners for payment processing (e.g., bKash, Nagad)
- In response to valid requests from legal authorities
- Game software providers — minimum data necessary for game operation only
Third parties may only use data for specified purposes and are prohibited from using it for commercial ends.
What rights do you have over your data?
Every registered 10t user holds the following rights regarding their personal data:
- Right to Access: You can find out what information is held in your account.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data after account closure, though certain legal limitations may apply.
- Right to restrict processing: You can request to restrict how your data is used in certain circumstances.
To exercise this right, contact our support team at: [email protected]
Policy Updates & Contact Information
Policy Updates
10t reserves the right to update this Privacy Policy, in part or in full, at any time. For significant changes, a notice will be posted on the platform and the "Last Updated" date at the top of the page will be revised. We recommend checking this page regularly.
Data-Related Contact
For any questions or requests regarding our Privacy Policy, please contact us:
- Email: [email protected]
- Platform Support: FAQ Page
We will review your request as soon as possible. Complex data protection requests may take a little longer to process.